Cancellation
Please understand that our appointment times are scheduled to allow us to take care of each individual patient’s visit. Since appointments with Luma Med Spa are in high demand, we value advanced notice from our patients who are unable to keep their appointments.
- To decrease unnecessary costs and to contain our fees, we maintain a Cancellation/No Show Policy for all of our patients. To promote efficient access to our practice, we require that any appointment that is no longer needed or unable to be kept must be canceled more than 48 hours in advance.
- All appointments rescheduled within 48 hours of the appointment time or no-showed day of, will be required to pay a rescheduling fee to get another appointment on the books. We really appreciate your understanding!